Industry reports.

Which companies does AI recommend across an entire category? Our public studies ask ChatGPT, Gemini and Claude the buying questions of a market, about a thousand times each, and show who appears, who is missing, and which sources feed the answers. Free to read. The key numbers, ready to quote, are on our statistics page.

Published research

AI assistants

Even Google’s AI puts ChatGPT ahead of itself.

Which AI assistant ChatGPT, Gemini and Claude recommend to companies, and how they talk about themselves and their rivals.

Gemini mentioned ChatGPT in 99% of its answers and itself in 68%. Office software decides the rest. Grok appeared in none of 1,008 answers.

1,008 recorded answersOctober 2026Questions asked in EnglishRead the report
CRM

Different buyers, different CRM shortlists.

How recommendations change across eight buying situations, and what changes when assistants search the web.

HubSpot is in every answer to “first CRM for a small business”. Salesforce in one of three. Microsoft Dynamics barely exists where smaller companies ask.

1,007 recorded answersAugust 2026Questions asked in EnglishRead the report
HR & payroll

Hiring and payroll. Several markets, several shortlists.

How AI recommendations differ between international hiring, employer-of-record services and enterprise HR needs.

Deel, Rippling and Remote take 54% of all brand mentions. Workday owns enterprise and is absent from hiring abroad. Europe’s champion Personio: 1%.

1,008 recorded answersAugust 2026Questions asked in EnglishRead the report
Email marketing

The email shortlist depends on the job.

What AI recommends for online stores, creators, smaller budgets and marketing automation.

Mailchimp is named in all eight buying situations and leads none. Klaviyo and Omnisend own online stores, Kit and Beehiiv own creators.

1,005 recorded answersAugust 2026Questions asked in EnglishRead the report

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